1. Introduction

This Privacy Policy explains how Meenakshi Enterprises collects, uses, stores and protects information provided by customers while using our website and services.

By using our website, creating an account or placing an order, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use our website, we may collect information such as:

• Name
• Email address
• Mobile number
• Delivery address
• City and PIN code
• Account and login information
• Order and purchase information
• Website session information

3. Customer Account Information

When you create a customer account, information such as your name, email address, mobile number and password may be collected.

This information is used to provide account functionality and allow you to manage your orders.

4. Order Information

When you place an order, we may collect and retain information necessary to process and deliver the order.

This may include customer details, delivery address, contact information, products ordered, quantities, order amount and payment-related status.

5. Payment Information

Payment information may be processed through the applicable payment service used for the transaction.

Meenakshi Enterprises may receive information such as payment status, payment method and transaction-related details required to manage the order.

Sensitive payment credentials such as card passwords or payment PINs should not be shared directly with Meenakshi Enterprises.

6. How We Use Your Information

Information collected through the website may be used for purposes including:

• Creating and managing customer accounts
• Processing customer orders
• Processing or verifying payments
• Arranging delivery of products
• Communicating regarding orders
• Providing customer support
• Maintaining website security
• Improving website functionality and services

7. Cookies and Session Data

Our website may use cookies, sessions or similar technologies to maintain login sessions and provide website functionality.

These technologies may be required for features such as customer authentication, shopping cart functionality and secure website sessions.

8. Shopping Cart Information

When you use the shopping cart, information about products selected for purchase may be associated with your customer account or active website session.

This information is used to maintain your cart and process your order when you complete a purchase.

9. Sharing of Information

Meenakshi Enterprises does not intend to sell customer personal information as a commercial product.

Information may be shared with relevant service providers where necessary to operate the website, process payments, deliver orders, provide support or maintain website functionality.

10. Third-Party Services

Our website may use third-party services such as payment providers, hosting services, analytics services, courier or delivery services and other technical service providers.

Such services may process information according to their own applicable privacy policies and terms.

11. Data Security

Meenakshi Enterprises takes reasonable technical and organisational measures to protect customer information against unauthorised access, alteration, disclosure or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Password Security

Customers are responsible for keeping their account password confidential.

Customers should not share their password with other people and should contact Meenakshi Enterprises if they believe their account has been accessed without permission.

13. Data Retention

Customer information may be retained for as long as reasonably necessary to provide services, maintain account and order records, comply with applicable requirements and resolve disputes.

14. Your Choices

Customers should provide accurate information and may contact Meenakshi Enterprises regarding questions about information associated with their account or orders.

Where applicable, requests relating to personal information may be reviewed subject to legal, operational and security requirements.

15. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate involvement of a parent or guardian.

16. External Links

Our website may contain links to external websites or services.

Meenakshi Enterprises is not responsible for the privacy practices, content or security of external websites. Customers should review the privacy policies of those websites separately.

17. Changes to This Privacy Policy

Meenakshi Enterprises reserves the right to update or modify this Privacy Policy when necessary.

Any updated version of the Privacy Policy will be published on this website.